We continue to focus on the safety of our patients, staff, and community
while implementing the most current CDC recommendations during the pandemic.
Electronic devices and apps are the safest way to keep in contact with
your loved ones. Please ask a staff member if you need assistance.
If your loved one is diagnosed with COVID or is currently being investigated
for COVID, NO visitors will be allowed.
Frederick Health Hospital welcomes:
- One visitor per patient, per day, and at the time of hospital discharge.
- One visitor to accompany a patient to an ambulatory visit.
- One visitor to accompany patients experiencing an emergency.
- One visitor and a Doula to accompany a maternity patient in Labor and Delivery
- One parent for each NICU patient.
- One parent or guardian for a Pediatric patient.
- Two visitors for a patient at End-of-Life.
One support person to accompany, visit, and stay in the hospital with individuals
with disabilities. Support persons are anyone who provides personal, behavioral,
and/or communication supports not otherwise provided in a hospital setting.
A support person is used when a patient requires services for communication1
and behavioral stabilization, and such services are not covered in a hospital
setting. This may include patients with intellectual or developmental
disabilities, physical disabilities or limitations, and neurocognitive
(additional information below)
- One visitor may wait in lobby for procedures in the operating room and
cardiac cath lab. They cannot accompany the patient into a procedural area.
Additional guidelines for visitors include:
- Visitors must enter through Frederick Health Hospital’s Main Entrance #1.
- All visitors must obtain a visitor badge from Security each day of visit
and turn in badge at end of visit.
- All visitors must be 18 years of age unless the visitor is the parent of
a pediatric patient.
- All visitors must acknowledge and accept current restrictions/guidelines
prior to being given a visitor badge.
- All visitors will be screened for COVID/flu-like symptoms, including temperature.
No one with symptoms will be approved to visit a patient.
- Visitor badge must be visible and face masks must be worn at all times
when in the building and must cover both the nose and mouth.
- Visitors must practice proper hand hygiene before and after entering the
- Visitors must stay in patient’s room while in the building.
- Other guidelines may apply based on patient diagnosis and status. Unit
managers, charge nurses, and supervisors must appove other exceptions
for visitation and notify security.
- You will be asked to leave if guidelines are not followed.
Notice—Support Persons for Individuals with Disabilities
State and federal law prohibits discrimination against individuals based
on disability. In addition, the Secretary of Health and the Secretary
of the Department of Disabilities require all licensed Maryland hospitals,
related institutions, freestanding medical facilities, freestanding ambulatory
care facilities, chronic disease centers, hospice care facilities, comprehensive
rehabilitation facilities, nursing homes, and assisted living programs
(collectively health care providers) to adopt policies allowing support
persons for individuals with disabilities to stay with those persons during
visits to health care providers (the Access Notice).
If you believe that one of the listed health care providers is violating
the Access Notice, you may file a complaint with the Maryland Department
of Heaoth’s Office of Health Care Quality by following the process
If you believe you are a victim of discrimination because of your disability,
you may file a complaint with any of the following:
Office of Equal Opportunity Programs
Maryland Department of Health
201 W. Preston Street, Suite 442
Baltimore, MD 21201
Maryland Commission on Civil Rights (MCCR)
6 Saint Paul Street, Suite 900
Baltimore, MD 21202
800-637-6247 | Fax: 410-767-8600
You may also file complaints with the following federal agencies if you
believe you have been subject to discrimination by a health care provider: