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Billing & Financial Assistance

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Frederick Health Hospital

For questions about your bill or account or to request an itemized bill, contact the Frederick Health Hospital billing office by phone or mail.

Phone:240-566-3055

Hours of Operation:

  • Monday - Thursday 8:00 a.m. - 7:00 p.m.
  • Friday 8:00 a.m. - 5:00 p.m.

Detailed Information about Visiting the Cashier’s Office

Frederick Health Medical Group

For questions about your Physician bill/account please call the Central Billing office for Frederick Health Medical Group (formerly Monocacy Health Partners, LLC) at 240-439-8913. Hours Monday - Thursday 8:00 a.m. to 7:00 p.m., Friday 8:00 a.m. - 5:00 p.m.

For questions about related bills or accounts, contact the appropriate billing office below by phone.

Address:
Cashier’s Office
400 West 7th St
Frederick, MD 21701

Hours of Operation:

  • Monday through Friday 8:00 a.m. - 4:00 p.m.

Detailed Information about Visiting the Cashier’s Office

Online Bill Payment

Frederick Health's online payment service allows you to securely submit payments to Frederick Health Hospital. By using your credit or debit card, making a payment is now fast, easy and convenient and can be done 24 hours a day. We accept Visa, MasterCard, Discover and American Express. Once you have completed your payment, please print a copy of the payment transaction for your records. Most payments are posted to accounts within 24 hours of payment.

COVID-19 Laboratory Testing

Average Pricing of Common Procedures / Tests
Revised April 27, 2020

CPT Code -87635
Procedure/Case Description -COVID-19 Testing
Average Cost - $100.00

Apply Online for Financial Assistance

Frederick Health Hospital has a Financial Assistance Program available for patients who find that they are unable to pay all or part of their medical bills. This program is based on the Federal Income Guidelines of the household, assets owned by the household, and household size.

Click here to download the application I Haz click aqui para descargar la aplicación

The documents below provide detailed information about our Financial Assistance program.

Please note, our Financial Assistance Policy only applies to the providers who are employed by Frederick Health. Those providers are listed in the link below. You can also find employed providers by reviewing our Find A Doctor. All employed providers are located at practices that start with the name Frederick Health Medical Group (formerly known as Monocacy Health Partners), which is part of Frederick Health.

Frederick Health Medical Group Physician Listings

Charge Master

The file posted here reflects charges for items and services provided by Frederick Health Hospital as of January 1, 2019. This type of file is commonly referred to as the hospital’s “chargemaster.” In Maryland, the average rate for hospital services—radiology, laboratory, intensive care day, etc.—is regulated by the Maryland Health Services Cost Review Commission (HSCRC), a state regulatory agency. The HSCRC sets average hospital rates on January 1 and July 1 every year. Frederick Health Hospital, and all other Maryland hospitals, plan to post this information semi-annually, on January 1 and July 1 to coincide with hospital rate setting. Hospital charges do not include charges for physician services, commonly referred to as professional fees, which are separate from the hospital bill.

Though the state sets hospital rates as of a certain date, hospital charges are allowed to fluctuate during the course of the year, and, detailed charges for certain items may be different than the average approved rate that covers a larger group of services. That means charges on individual hospital bills may be different than the charges posted here. This is both allowable and normal as hospitals adjust charges frequently to comply with other regulations. Rates are set on average, and the underlying service charges may vary because they are components of the average. Frederick Health Hospital, and other Maryland hospitals, believe that it is impractical to update charges that are posted more than twice per year because charges change frequently.

For more information regarding the file below, please call Jennifer Hulvey, Director of Reimbursement, at 240-566-3254 or jhulvey@frederick.health.

Download Chargemaster

Online Bill Payment

Frederick Health Medical Group offers two methods for making secure payments online which make online payments fast, easy and convenient 24 hours a day. We accept Visa, MasterCard, Discover and American Express. Once you have completed your payment, please print a copy of the receipt for your records. Most payments are posted to the account within 24 hours of making payment.

  • Option 1: If you have access to your practice patient portal, log into your patient portal at www.NextMD.com
  • Option 2: Pay online using our online payment service by clicking the practice links above.

Address to mail payments:
PO Box 744688
Atlanta, GA 30374-4688

For the following practices please call the number listed beside the practice for questions and where to mail your payment.