Group of Medical Professionals

Visitation Guidelines


The Maryland Department of Health (MDH) issued a notice that all Maryland hospitals must adopt visitation guidelines that comply with CDC guidance and federal regulations and recognize the needs of individuals with disabilities.

Frederick Health currently has restricted visitor guidelines:

  • One visitor to accompany patients experiencing an emergency
  • One visitor only for a maternity patient in Labor and Delivery and Post-Partum
  • One parent for each NICU patient
  • One parent or caregiver for a Pediatric patient
  • Two visitors for patients at End-of-Life
  • One visitor will be permitted to accompany a patient to an ambulatory visit
  • One visitor to accompany patients for hospital discharge

The MDH requires hospitals to allow support persons to accompany to, visit, and stay in the hospital with individuals with disabilities. Support persons are anyone who is legally authorized to make decisions for the individual (family members, personal care assistants, or disability service providers). A disability, either physical or mental, makes it difficult or impossible for an individual to walk, see, hear, speak or learn.

Effective May 14th, 2020 Frederick Health visitation guidelines will now include one support person over the age of 18 for patients with a disability at all times during their visit.

We know that being separated from hospitalized loved ones can be difficult. We encourage family, friends, and loved ones to use electronic devices and apps to keep in contact with patients.

As a result, the Service Excellence Department has established a “Family Connection Center” to help you stay connected while they stay at the hospital. Not only can our team print and send photos, cards, and other greetings to patients but we can also arrange phone or video calls in the absence of personal electronic devices. Please email or call 240-566-3564 to learn more.

Safety is our top priority.

Thank you for your understanding as we strive to keep you safe and reduce the spread of germs.

Questions? Call 240-566-4445 TDD: 240-566-3592