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Urgent Care or Virtual Visits

Urgent Care or Virtual Visits

Sometimes summertime fun also comes with some unexpected injuries. Whether your home improvement project didn’t go as planned, you’ve discovered your allergy to bees, or you’re simply feeling under the weather, Frederick Health is here for you.

While we’re taking extra safety precautions amid COVID-19 for our in-person services, Frederick Health has also increased the availability of telehealth services and Virtual Visits so you can receive the care you deserve, from the comfort of your home. We have plenty of options—in-person and digital—to get you the best treatment possible based on the personalized care you need, quickly and effectively.

Rest assured, it is safe and recommended to get medical care rather than putting it off. Never delay your medical care.

Urgent Care

Cuts that need stitches, allergic reaction, or flu-like symptoms? Skip the wait at the ER and visit Frederick Health Urgent Care—no appointment or referral required. When it’s not a medical emergency and you don’t have time to wait for an appointment, Urgent Care is the perfect choice to get you feeling better fast. Consider visiting Urgent Care if you experience:

  • Sprains or strains
  • Back pain
  • Upset stomach
  • Mild to moderate asthma or breathing problems
  • Skin rashes
  • Minor broken bones or fractures
  • Fever
  • Sore throat or persistent cough
  • Pink eye
  • Flu-like symptoms

There are two convenient Urgent Care locations. The Frederick location is across the street from Frederick Health Hospital at 501 W. 7th Street, and Urbana’s Urgent Care office is located at 3430 Worthington Blvd.

The Urgent Care team can also provide physicals for work, school, or sports, as well as flu shots and vaccines. Keep Urgent Care in mind as a quick option for health services that keep you and your family on the move.

Virtual Visits

Did you know you can also get the same quality of care from your home? Anyone over the age of 18 can schedule a Virtual Visit with a trusted Frederick Health provider and be treated for common conditions in about an hour. There’s no appointment needed, no sitting in a waiting area, and visit costs are similar to an insurance co-pay.

Virtual Visits can diagnose and treat conditions such as:

  • COVID-19
  • Cold
  • Sinus infection
  • Flu
  • Hay fever/allergies
  • Pink eye

You can complete an online visit at any time by creating an account and answering a series of interview questions about your symptoms. Once you submit your answers, a Frederick Health Medical Group-licensed clinician, nurse practitioner, or physician’s assistant will review your symptoms, make a diagnosis, and develop your treatment plan.

Providers respond within one hour between 8 a.m. and 7 p.m. Monday-Friday or 8 a.m. and 5 p.m. on weekends. We do our best to treat you online; however, not every condition can be treated via Virtual Visit. If your health concern can’t be treated through this service, you might be directed to a Frederick Health Medical Group location for care. In this case, you won’t be charged for the Virtual Visit.

Emergency Care

You should immediately call 911 or visit the emergency department if you experience a serious or life-threatening illness or injury such as:

  • Chest pressure or pain
  • Suicidal thoughts
  • Sexual assault
  • Deep cuts or severe burns
  • Trouble breathing or shortness of breath
  • Sudden, serious pain
  • Sudden vision changes
  • Trouble speaking
  • Bleeding that won’t stop
  • Coughing up blood or vomiting blood
  • Severe vomiting or diarrhea
  • Sudden fainting, weakness, or dizziness

Summer Safety

No one wants to spend their summer at the doctor’s office or the ER. First and foremost, you should still be taking precautions to avoid getting COVID-19, such as:

  • Wearing a face mask over your mouth and nose any time you’re around people that aren’t part of your household.
  • Practicing social distancing; stay at least 6 feet away from those not in your household to reduce the risk of spreading the virus.
  • Avoiding crowded spaces, which serve as hotspots for the virus to spread from person to person.
  • Washing your hands with soap and water for at least 20 seconds any time you touch a public surface, after using the bathroom, and any time your hands feel dirty.

While summer 2020 may not be summer as usual, there are still plenty of ways to have fun with your family this summer. But before you make plans, be sure to consider safety tips like:

  • Stay hydrated. Drink plenty of water throughout the day and recognize signs of dehydration: dry or irritated skin, headache, dizziness, fatigue, muscle cramps, not urinating, rapid breathing, or fainting.
  • Master water safety. Always take a buddy when you swim, avoid alcohol when swimming, swim parallel to the shore if you get caught in a current, supervise children at all times, and avoid water if you don’t know how to swim.
  • Protect the skin you’re in. Any time you or your kids go outdoors during the daytime, slather on the sunscreen and wear clothes that protect against UV rays.
  • Don’t get bugged. Any time after going outdoors, check yourself and your kids for ticks from head to toe. To protect against mosquito and other bug bites, wear an effective insect repellent.

Stay safe and healthy this summer—because we want you healthy, Frederick. When you need it, we’re right here. Call 240-566-HERE or visit