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Patient Portal

Frederick Health CareTrack Patient Portal

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We are pleased to provide our patients access to Frederick Health CareTrack, our new online Patient Health Portal that gives our patients the flexibility to engage more actively in their care by providing a secure, confi dential web-based tool for accessing health information and allowing you to share your information with your providers of care. Patient’s can conveniently access and view their health record including discharge information, lab results, medication list, documented allergies, and view scheduled appointments. You can view this information on your time and between visits to our facility from virtually anywhere through the internet.

With Frederick Health CareTrack You Can:

  • Review your Lab & Radiology Results
  • View your upcoming Appointments
  • View your Medication and Allergy Lists
  • View your Visit History
  • Share your health information

Enrollment Types

Proxy for Patient:

  • Complete the Proxy Access Request and Authorization form (English)
  • Complete the Proxy Access Request and Authorization form (Spanish)
  • Provide this form along with the required support document(s) (see page 1 for your specific proxy request type) to the Registration desk at any Frederick Health facility
  • An enrollment email will be sent to the provided email address; please allow
    up to 24 hours for delivery
  • Complete your enrollment using the instructions provided in that email

Enrollment as Self

From any Frederick Health facility:

  • At the time of registration:
    • Provide a valid email address
    • Indicate that you want to access your health information online
  • A “Frederick Health CareTrack Patient Portal - Password Reset” enrollment email from caretrack@fmh.org will be sent to the email address provided; please allow up to 24 hours for delivery
  • Complete your enrollment using the instructions provided in that email

From Home:

  • To enroll, you'll need your Frederick Health Medical Record number AND have a valid email address on file with Frederick Health.
    - If you do not know your Frederick Health Medical Record number, please contact the Frederick Health Patient Access department at (240) 566-3602.
    - If you’re unsure if you have an email address on file or need to update an existing email address, please contact the Frederick Health Patient Access department at (240) 566-3602.
  • If you have these qualifications, click Self-Enrollment to go directly to the enrollment web form.
  • Complete the enrollment web form and click Submit.
  • An enrollment email will be sent to the email address on file; please allow up to 24 hours for delivery
  • Complete your enrollment using the instructions provided in that email
  • Click Self-Enrollment Guide for additional information.

Additonal Information

Questions/Technical Support

If you have questions about Frederick Health CareTrack, please view our Frequently Asked Questions. If you are experiencing trouble logging in to your Fr CareTrack account or have other issues, please call: 240-566-3438 or email caretrack@fmh.org.

Frederick Health Medical Group Patient Portal (formerly Monocacy Health Partners)

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Patients of selected Frederick Health Medical Group specialities have access to the NextGen Patient Portal. You may use this portal to access information related to care provided by any participating speciality.

Specialties Include:

With Nextgen Patient Portal You Can:

  • Review Patient Plans from your office visits
  • Review your Lab & Radiology Results
  • Send and Receive Secure Messages
  • View your Medication and Allergy Lists
  • View your upcoming Appointments
  • Schedule an appointment (where enabled by the speciality)

Enrollment is Easy:

  • During Your Office Visit, provide your personal email address.
  • Indicate that you want to access your health information online.
  • An enrollment email will be sent to the provided email address.
  • Login to the NextGen portal using the temporary user id and password & link from that email.
  • Create your permanent user id, password & security question.
  • Explore your personal NextGen portal.

Questions/Technical Support

If you have questions about NextGen Patient Portal, please contact the practice.