Patient Portal Proxy Access

Share access to your Patient Portal with another person using the Patient Portal or by completing and mailing the designated proxy forms. A patient portal proxy is a person who is given authorized access to another patient’s online health portal account. They can log into this account and manage certain parts of a patient’s healthcare information digitally.

Share access by Patient Portal

Patients 13 years old and above can skip the forms and share access directly within the Patient Portal.

1. Log into your Patient Portal
2. Located under your name and birthdate, click the ‘Account Options’ drop-down arrow.
3. Select ‘Share My Portal’
4. Under Shared Access, select ‘Create Invitation’
5. Complete the steps of your proxy information
6. After submitting, your proxy will receive an invitation via email. Once they accept the invitation, they will have access to view your health information within the Patient Portal.
7. You can remove proxy access at any time. To remove access, follow steps 1-4, then find the person’s name, and select ‘Remove Shared Access’

Request Proxy Access

Send the completed & signed Proxy Access Request and Authorization Form, along with supporting documentation to Health Information Management by mail or fax 240-566-3619. Proxy forms and documents are reviewed and processed by Health Information Management before access is granted; processing may take some time to complete.

Note: Parents and legal guardians of children 0-17 years may request copies of their child's medical records. Visit Medical Records for more information.

• Minor (age 0-12 years) English | Español
• Minor (age 13-17 years)English | Espanol
• Incapacitated Minor (child with limited functional ability) English | Español
• Adult with legal guardian, power of attorney, or healthcare agent English | Español
• Adult English | Español

Mail to:
Health Information Management
Frederick Health Village
1 Frederick Health Way
Frederick, MD 21701

Phone: 240-566-3444