Urgent Care or Virtual Visits

Not every health concern needs a trip to the emergency department, but knowing where to turn can save you time, money, and stress. Whether you've sprained your ankle, have a persistent rash, or are just feeling under the weather, Urgent Care is often the right choice when you need care the same day but its not an emergency.

When leaving your house isn't convenient or possible, Virtual Visit makes it easy to get care while in the comfort of your home. We break down when visiting an Urgent Care is the best option and how a Virtual Visit can help you get expert care quickly — oftentimes in an hour or less.

Urgent Care

Cuts that need stitches, allergic reaction, or flu-like symptoms? Skip the wait at the emergency department and visit an Urgent Care. When it’s not a medical emergency and you don’t have time to wait for an appointment, Urgent Care is the perfect choice to get you feeling better fast.

Consider visiting Urgent Care if you experience:

• Sprains or strains
• Back pain
• Upset stomach
• Mild to moderate asthma or breathing problems
• Skin rashes
• Minor broken bones or fractures
• Fever
• Sore throat or persistent cough
• Pink eye
• Flu-like symptoms

At Frederick Health Urgent Care appointments and referrals are not required. Visit one of our four convenient locations in Frederick, Urbana, Brunswick, and Emmitsburg.

The Frederick Health Urgent Care team can also provide physicals for work, school, or sports, as well as flu shots and vaccines. Keep Urgent Care in mind as a quick option for health services that keep you and your family on the move.

Virtual Visits

Did you know you can also get the same quality of care from your home? Anyone over the age of 18 can schedule a Virtual Visit with a trusted Frederick Health provider and be treated for common conditions in less than an hour. There’s no appointment needed and visit costs are similar to an insurance co-pay.

Virtual Visits can diagnose and treat conditions such as:

• Cold, flu, sinus infections, COVID-19
• Seasonal allergies
• Minor burns and sunburn
• Sexual health
• Lower back pain
• Medication refill
• Pink eye
• Skin, hair, nails (i.e. acne, athletes foot, eczema, rash)
• Urinary tract infection (UTI)
• Stomach issues

There are two ways to use Virtual Visit; On-Demand Video and Online Interview.

With On-Demand Video, you can connect with a Frederick Health provider live for real-time support and receive a treatment plan. With Online Interview, answer a few questions about your symptoms and a Frederick Health provider will review and provide a care plan. Virtual Visit plans range from $50-$65 per visit.

Frederick Health Virtual Visit is available Monday - Friday 8:00am to 7:00pm and Saturday - Sunday 8:00am to 5:00pm.

We do our best to treat you online; however, not every condition can be treated via Virtual Visit. If your health concern can’t be treated through this service, you might be directed to a Frederick Health Medical Group location for care. In this case, you won’t be charged for the Virtual Visit.

Emergency Care

As always the Emergency Department is here for you when you need medical care for a serious issue. You should immediately call 911 or visit the emergency department if you experience a serious or life-threatening illness or injury such as:

• Chest pressure or pain
• Suicidal thoughts
• Sexual assault
• Deep cuts or severe burns
• Trouble breathing or shortness of breath
• Sudden, serious pain
• Sudden vision changes
• Trouble speaking
• Bleeding that won’t stop
• Coughing up blood or vomiting blood
• Severe vomiting or diarrhea
• Sudden fainting, weakness, or dizziness

Get the Right Care

Life is unpredictable—but your care doesn’t have to be. Whenever you need it, Frederick Health is here to help. Call 240-566-3300 or visit FrederickHealth.org/GetCare.