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Security & Visiting Hours

Click here to see our modified visitor guidelines due to COVID-19.


Frederick Health Hospital provides security services 24/7 and can be reached at (240) 566-3505. The main public security office is located in the Emergency Department wait area and is staffed 24/7.

Services Include

  • Visitor passes and way finding
  • Patient and visitor assistance
  • Safe keeping of patient belongings
  • Liaison with local law enforcement and Fire Rescue services

Frederick Health Badging Center

Located on the second floor across from classroom 2 the badging center provides ID badges to all staff, physicians, contractors and community partners who require access to Frederick Health Hospital. The badging center is staffed Monday – Friday from 8:30 AM - 4:30 PM and can be reached at (240) 566-4054. For any emergency access issues outside of normal office hours please call the main Security office at (240) 566-3505.

Valet Operations and Hospital Entrances

Frederick Health Hospital provides free valet service at each public point of entry at Frederick Health Hospital’s main campus. Please call (240) 566-7433 for valet assistance. Entry via Entrance 3 will now have restricted opening times effective in the near future. This is a result of a recent assessment of our entryways as well as an ongoing effort to make Frederick Health Hospital a more secure environment for staff, patients, and visitors.

Hours of Operation

  • Entry 1, Green Monday – Friday 6:00 AM-9:00 PM
  • Entry 2, Red Daily 9:00 AM-8:00 PM
  • Entry 3, Blue Monday – Friday 8:00 AM-5:00 PM
  • Saturday, Sunday 10:00 AM – 6:00 PM

Services Include

  • Admission and discharge curbside valet parking
  • Ready Ride - Vehicle call ahead service
  • Emergency vehicle assistance
  • Parking garage and parking lot information liason
  • On campus shuttle transportation service

Garage Safety

Help create a safer parking experience for all by following some basic rules and safety tips:

  • The posted speed limit for the campus as well as the parking deck is 10 mph.
  • Pedestrians have the right of way: Be polite and stop.
  • When driving in the parking garage, headlight use is mandatory.
  • The garage has three points of entry and exit. General staff should utilize only the designated garage staff entrance located on Emma Smith Drive.

Visiting Hours

The visiting hours at Frederick Health Hospital are Noon to 8:00pm. Family Center - children under the age of 12 must be a sibling of the new baby. Labor & Delivery is 24/7, maxium of 4 people. The rest of the hospital has no restrictions on children visiting a patient.