Frederick Memorial Hospital Building

Billing and Financial Assistance

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Frederick Health Hospital

For questions about your bill or account or to request an itemized bill, contact the Frederick Health Hospital billing office by phone or mail.

For questions about related bills or accounts, contact the appropriate billing office below by phone.

  • Critical Care Associates (billing office - Physician Technologies) at 1-800-655-2656
  • US Anesthesia at 888-325-6084 (last name A-M) and 877-200-9871 (last name N-Z)
  • Gregory Gagnon, MD, Universal Health Network, 111 Loder St, Hornell, NY 14843 at 888-846-5527
  • Hospitalist Medicine Physicians of Maryland PC at 253-341-6327
  • Johns Hopkins Affiliated Physicians at 240-397-7004, Fax 301-668-7008
  • Johns Hopkins University at 410-933-1200
  • Kusum A.R. Kalavar, M.D., P.A. at 410-931-0400,
  • Medical Account Services at 800-889-4939
  • US Acute Care Solutions at 1-855-687-0618
  • Radiology Associates of Frederick at 844-279-5009 or


Online Bill Payment

Frederick Health's online payment service allows you to securely submit payments to Frederick Health Hospital. By using your credit or debit card, making a payment is now fast, easy and convenient and can be done 24 hours a day. We accept Visa, MasterCard, Discover and American Express. Once you have completed your payment, please print a copy of the payment transaction for your records. Most payments are posted to accounts within 24 hours of payment.

Frederick Health Medical Group

For questions about your Physician bill/account please call the Central Billing office for Frederick Health Medical Group (formerly Monocacy Health Partners, LLC) at 240-439-8913. Hours Monday - Thursday 8:00 am to 7:00 pm, Friday 8:00am - 5:00pm.

Online Bill Payment

Frederick Health Medical Group offers two methods for making secure payments online which make online payments fast, easy and convenient 24 hours a day. We accept Visa, MasterCard, Discover and American Express. Once you have completed your payment, please print a copy of the receipt for your records. Most payments are posted to the account within 24 hours of making payment.

  • Option 1: If you have access to your practice patient portal, log into your patient portal at
  • Option 2: Pay online using our online payment service by clicking the practice links above.

Address to mail payments:
PO Box 744688
Atlanta, GA 30374-4688

For the following practices please call the number listed beside the practice for questions and where to mail your payment.

  • Oncology & Hematology 301-662-8477
  • Orthopedics & Sports Medicine 301-663-9573

COVID-19 Laboratory Testing

Average Pricing of Common Procedures / Tests
Revised April 27, 2020

CPT Code - 87635
Procedure/Case Description - COVID-19 Testing
Average Cost - $100.00

Apply Online for Financial Assistance

Frederick Health Hospital has a Financial Assistance Program available for patients who find that they are unable to pay all or part of their medical bills. This program is based on the Federal Income Guidelines of the household, assets owned by the household, and household size.

Click here to download the application I Haz click aqui para descargar la aplicación

The documents below provide detailed information about our Financial Assistance program.

Please note, our Financial Assistance Policy only applies to the providers who are employed by Frederick Health. Those providers are listed in the link below. You can also find employed providers by reviewing our Find A Doctor. All employed providers are located at practices that start with the name Frederick Health Medical Group (formerly known as Monocacy Health Partners), which is part of Frederick Health.

Charge Master

The file posted here reflects charges for items and services provided by Frederick Health Hospital as of September 16, 2020. This type of file is commonly referred to as the hospital’s “chargemaster.” In Maryland, the average rate for hospital services—radiology, laboratory, intensive care day, etc.—is regulated by the Maryland Health Services Cost Review Commission (HSCRC), a state regulatory agency. The HSCRC sets average hospital rates on January 1 and July 1 every year. Frederick Health Hospital, and all other Maryland hospitals, plan to post this information semi-annually, on January 1 and July 1 to coincide with hospital rate setting. Hospital charges do not include charges for physician services, commonly referred to as professional fees, which are separate from the hospital bill.

Though the state sets hospital rates as of a certain date, hospital charges are allowed to fluctuate during the course of the year, and, detailed charges for certain items may be different than the average approved rate that covers a larger group of services. That means charges on individual hospital bills may be different than the charges posted here. This is both allowable and normal as hospitals adjust charges frequently to comply with other regulations. Rates are set on average, and the underlying service charges may vary because they are components of the average. Frederick Health Hospital, and other Maryland hospitals, believe that it is impractical to update charges that are posted more than twice per year because charges change frequently.

For more information regarding the file below, please call Jennifer Hulvey, Director of Reimbursement, at 240-566-3254 or

Download Chargemaster