Diversity and Inclusion
Frederick Health provides patient care in a diverse, inclusive and respectful
healthcare environment where affordable access, quality of care, patient
safety, dignity and respect, and superior service are top priorities.
As the diversity of our community grows , the expectations and experiences
of health care consumers and staff are increasingly influenced by culture,
language, age/generation, religion, perspective, and past experience.
Providing safe, high quality, patient-family centered care requires culturally
appropriate care that is sensitive to the needs of the individual.
The Director of Cultural Awareness and Inclusion and the Diversity Advisory
Council work with and advise leadership so that diversity, inclusion and
cultural competence strategies align with, and contribute to, achieving
the organization’s Mission, Vision and Strategic Priorities.
- New employees receive cultural competence and diversity training at Orientation,
including detailed training on the provision of language access services
such as American Sign Language Interpreters and Foreign Language Interpreters
- The Standards of Behavior, called R.E.S.P.E.C.T , incorporate a diverse
lens and hold every team member accountable for creating a welcoming,
inclusive, and respectful environment.
- Leadership programs incorporate critical thinking skills and practical
application of unbiased decision making, managing difference, and leveraging
diverse talents and skills
- Workshops for staff include Cultural Competence, Unconscious Bias, Ouch!
That Stereotype Hurts, Gateway Conversations and Cultural and Religious
Influences in Death and Dying.
Assistance in meeting Federal, regulatory, and compliance standards that call for
non-discrimination and equal access without regard to the person’s race, ethnicity,
religion, color, national origin, ancestry, alienage, language, age, gender,
sexual orientation, gender identity or expression, familial status, disability,
or other protected characteristic under the law.
Frederick Health partners with outside organizations for the purpose of
understanding more about different communities and their perceptions of
healthcare service, including
- AARCH (the African American Resource and Cultural History Society)
- AACF (Asian American Center of Frederick)
- Centro Hispano de Frederick
- Delta Sigma Theta Sorority
- Faith Striders
- R.S.V.P. (Retired Seniors and Volunteers Programs)
- dozens of faith based and community organizations in Frederick.
Collaborative partnerships that take the health system’s resources
into the community (see
Bridges Lay Health Educator Program and the
Community Benefits program) to raise health literacy and improve access to care.
For more information, please contact Janet J. Harding, Director, Cultural
Awareness & Inclusion at 240-566-3465 or
Frederick Health is an Equal Employment Opportunity employer. We are proud
to employ and partner with highly skilled and talented people who reflect
the growing diversity in and around Frederick County. For more information
about employment opportunities, please go to
our careers page.